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Expected errors from Browser with Web Automation

Error Message: Oops! Failed to communicate with Bridge service.

When: Initialization of the Bridge Component

IntelliBuddies Web Automation relies on a component known as the Bridge to facilitate communication between the Bot and the browser extension. The Bridge initializes upon opening the browser application.

Where: During the execution of the Open Browser Activity

If the Bot encounters difficulties connecting to the Bridge application, it will raise the following exception: Oops! Failed to communicate with Bridge service. Make sure you have the browser extension 'IntelliBuddies Web Automation V3' installed and loaded successfully in the browser. This issue commonly occurs during Open Browser activity.

How: Adjusting Polling Interval and Retry Count

You can adjust the polling interval and retry count to address this issue. It enables the Bot to attempt connection retries within specified intervals. You can add the string variables BridgeRetryInterval and BridgeRetryCount to add above polling values in the registry at Computer\HKEY_CURRENT_USER\SOFTWARE\IntelliBuddies location.

Registry Entry

note

If you encounter the above issue while using Firefox, adjusting the Polling Interval and Retry Count settings may offer a temporary solution, although its effectiveness may vary intermittently.