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Installation Overview

This section guides you through deploying IB-X (IntelliBuddies) in your own infrastructure, whether on premises or in a customer-managed cloud environment. Start by identifying the components your solution needs, then select the deployment guide for your environment.

Understand the components​

AI Command Center (AICC) and its associated server services provide the platform for managing and orchestrating automation. AICC can be deployed on Windows Server, supported Linux systems, or AWS EKS.

Client tools (Local Agent components) provide design and local execution capabilities on Windows machines. If your solution uses Local Agents, deploy the required client tools separately from AICC. This may require a separate Windows machine or VM, including when AICC runs on Linux or AWS EKS.

For solutions delivered by a System Integrator (SI), refer to the SI's solution-specific scope and deployment requirements to determine which components, integrations, and additional infrastructure are needed.

Choose your deployment path​

ComponentEnvironmentInstallation guide
AI Command CenterWindows ServerWeb Installer (online) or MSI installation (offline)
AI Command CenterSupported Linux systemAPT installation
AI Command CenterCustomer-managed Amazon EKSAWS EKS deployment
Client tools / Local AgentsSupported Windows machine or VMWeb Installer (online) or Client Tools MSI installation (offline)

For Windows deployments, use the Web Installer when the target machine can access the download services, or a component-specific MSI for offline installation. Follow the selected guide for prerequisites, configuration, and installation steps.

Prepare for deployment​

  1. Review the AICC server requirements and, if needed, the client tools requirements. For AWS EKS, use the EKS prerequisites.
  2. Obtain the required software and subscription details from Account Manager, following the download instructions in your selected deployment guide.
  3. Prepare the infrastructure, permissions, and connection details required by that guide. For solutions delivered by an SI, also review its solution-specific requirements.
  4. Review license activation and plan for the appropriate activation method. Offline installation and offline license activation are separate tasks; offline activation requires exchanging files through a machine with internet access.

Verify and activate​

After completing the selected installation guide:

  • Open the configured AICC website and sign in with your administrator account. Follow the deployment-specific verification steps; AWS EKS includes a verification checklist.
  • Complete IB-X license activation.
  • If you installed client tools, launch the required applications and verify their AICC connection settings where applicable. For browser automation, install the appropriate browser extension on the execution machine.

Upgrading an existing deployment​

Follow the upgrade guidance for your deployment method. For Windows, use the Web Installer or the MSI upgrade guide for AI Command Center or client tools. For Linux and AWS EKS, follow the guidance in the corresponding deployment section.