Manage your Licenses

Sign in to the License Manager using your authorized credentials. For a new deployment, create an IB-X Subscription, wait for approval, obtain your serial key, and deploy and activate the software.

• Create a subscription
• Top up a subscription
• Renew a subscription
• Download and deploy software
• Activate your subscription
• Monitor deployments

Managing your IB-X Subscription

Review the SKU catalog before choosing quantities and capabilities. Each IB-X Subscription includes exactly one AI Command Center. Local Agent Tool counts are customizable and support top-ups; features are turned on or off. Activity entitlements, limits, and currency depend on your requirements and deployment model.

Understanding Subscription Status

Status	Meaning and next step
Draft	Saved but not submitted. Review and submit the request when ready.
Submitted	Awaiting approval from IntelliBuddies.
Approved	A serial key is available. Continue with deployment and activation.
Rejected	Not approved. Contact your IntelliBuddies contact about the request.
Active	Activated and in use.
Expired	The subscription term has ended. Contact your IntelliBuddies contact if renewal is unavailable.

Creating New Subscription

1. Open Subscriptions → New Subscription.
2. Configure the IB-X Subscription for your deployment. Review the SaaS and on-premises restrictions.
3. Set the license validity period according to the approved subscription terms.
4. Keep AI Command Center at 1 and specify the required counts for Process Designer, Smart Buddy, Assistant Buddy, and Trainer Buddy.
5. Select the required features and activities, and specify the applicable limits. For multiple deployments, confirm the environment allocation with your IntelliBuddies contact.
6. Include IB-X Currency, measured in $, if you will use managed Integration Gateway services.
7. Enter a description that identifies the subscription’s purpose and deployment, then select Submit.

If a required SKU or setting is unavailable in the form, contact your IntelliBuddies contact to arrange the requested configuration. After approval, copy the serial key and continue with deployment.

Top Up existing Subscription

1. Open Subscriptions and select the IB-X Subscription to update.
2. Right-click the subscription and select Top Up.
3. Select the Local Agent Tool SKU and enter the additional license count, or select IB-X Currency and enter the additional amount in $. AI Command Center remains at 1.
4. Review the request and select Submit.
5. After approval, synchronize the license in the AI Command Center and check the updated allocation. For currency, review the Gateway balance.

For changes to features, activities, limits, or deployment count, contact your IntelliBuddies contact. If a top-up option is unavailable, ask them to arrange the update.

Renewing your Subscription

You can request renewal 30 days before expiry.

1. Open Subscriptions and select the IB-X Subscription to renew.
2. Right-click it and select Renew Subscription.
3. Review the SKU selections and quantities, update them as needed, and select Submit.
4. After approval, synchronize the license and confirm the updated expiry date.

If the subscription has expired or renewal is unavailable, contact your IntelliBuddies contact.

Subscription Serial Key

The License Manager generates a Serial Key when the subscription is approved.

1. Open Subscriptions and select the approved IB-X Subscription.
2. Right-click it and select Copy Serial Key.
3. Store the key securely for activation.

Download and Deploy IntelliBuddies Software

Follow the Installation Overview to obtain, install, and verify the software for your deployment. After installation, continue to Activate your Subscription if license activation is required.

For SaaS, use the tenant access details provided for your organization. License Manager access and AI Command Center tenant access are separate.

Activating your Subscription

For a deployment requiring license activation, install the software and obtain the approved subscription’s serial key first.

1. Sign in to the AI Command Center as an Administrator.
2. Open Settings → Subscriptions → Licenses and select Activate License.
3. Enter the serial key and choose the activation method.
4. Complete the online or offline procedure.
5. Confirm that the license status is Active and the expected allocations are available.

Online activation requires internet access from the deployment machine. Offline activation uses an exported activation request and a license file transferred through a machine with internet access; follow the offline activation steps.

Monitor your Deployments

1. Open Subscriptions and select the IB-X Subscription.
2. Check its activation date, expiry date, remaining days, and license status.
3. Right-click and select View License History to review who activated the license and the machine details.
4. In the AI Command Center, review license allocations and Gateway usage, as applicable.