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Tenants

Multitenancy​

Multitenancy in the Control Room allows for secure data compartmentalization within your organization, enabling the streamlined automation of various company departments while ensuring department-specific data access control.

A tenant refers to an individual or organization or a department within an organization subscribing to and using a specific instance of a Control Room.

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Currently, Multitenancy is supported only with Basic Authentication.

Tenant Administration​

You can manage Tenants from the Tenants Administration page. You can reach this page from the Administration tab by selecting Administration > Tenants from the side panel. It is the page where you can add, modify, and manage tenants.

Super Administrator​

The user specified during the deployment of the Control Room is the Super Administrator. Only the Super Administrator can set up and manage new tenants under this page.

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You cannot change the default Super Administrator.

Default Tenants​

By default, tenants with default and root are created as part of the installation.

TenantDescription
defaultThe first tenant in the Control Room
rootThe tenant is for Super Administrator login
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You will not be allowed to modify the properties of the above default tenants. These tenants are created during the Control Room deployment.

Managing Tenants​

To manage Tenants, you need to login to the tenant administration page using Super Administrator. There are two ways to login into the Tenant Administration page.

Using Administrator Login URL​

Login with adminlogin url

  • You can access the tenant administration page using the tenant administration URL. The tenant administration URL is in the following format:

    • http://YourControlRoom.com/#/adminlogin OR
    • https://YourControlRoom.com/#/adminlogin

    Login with adminlogin url

  • Enter the Super Administrator credentials and click on the Login button.

Using Root Tenant​

Login with cr url

  • Alternatively, you can access the Control Room using the standard Control Room login URL:
    • http://YourControlRoom.com/#/login OR
    • https://YourControlRoom.com/#/login
  • Change the Tenant Name from default to root.
  • Enter the Super Administrator credentials and click on the Login button.

Creating a New Tenant​

Add new Tenant

You can create a new tenant from the Tenants page.

  • Click on Toolbar-Menu > New Tenant button
  • Type in the tenant name.
tip

You can click on the tick mark available to ensure that the specified tenant name is not already used.

  • Fill in the other details of the tenant
  • Click on Add

Editing a Tenant​

You can edit an existing tenant to change the details. You can do this from the Tenants' page.

  • Select the tenant to edit
  • Right-click and select the Edit option
  • Edit the details
  • Click on Update

Disabling a Tenant​

Disable Tenant

  • On the Tenant page, select the tenant to be disabled
  • Right-click and click on the Disable option
  • Confirm the operation by selecting Yes
note

Disabling a tenant will block any user from accessing the Control Room.

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You can enable the disabled tenants by selecting the tenant, Right-click, and clicking on the Enable option.

Auditing Tenant​

By default, the Control Room logs certain activities for auditing purposes per tenant. Super Administrator can view these audit logs by following the steps below.

  • From the Tenants Page, select the tenant to be audited.
  • Right-click and click on Audit