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A user entity defines the automation users with appropriate automation roles. You can create Users locally (Basic Authentication) or pull from an active directory (Windows Authentication).


You can select the Authentication type during the Control Room's deployment and modify the Domain for Windows Authentication from the Settings page.

You can manage Users from the Users page. You can reach this page by selecting Administration > Users from the side panel. The Users page will display all the existing automation users, add or remove them, and modify their details.

Default Administrator

The user specified during the deployment of the Control Room is the Administrator. You cannot change the default administrator.

This default administrator user will be used to log into the Control Room after installation and set up the automation users.

Context Menu Options for User Entity

You can perform addition, editing, disabling, and removal operations on the Users page based on appropriate permissions.

Context Menu OptionsDescription
ViewView user details
EditEdit user details
DisableTo disable the selected user, turn off the corresponding button.
DeleteDelete selected user
Assign AppsYou can view license details for all assigned apps and manage access.
AuditYou can access the Audit Logs for a specific User by clicking the Audit option on their User page.

Adding Users

You can add a new local user (Basic Authentication) or pull a user from the active directory (Windows Authentication) from the Users page.

  • Click on Toolbar-Menu > Add User button
  • Type in the user name

    In the case of Windows Authentication, you can search for the user by typing in the first three characters of the user name and select the user.

  • Fill in the other details of the user

    In the case of Windows authentication, most user details are fetched from the active directory and populated.

  • Assign one or more roles
  • Click on Add

User Details

The user entity inside the Control Room provides the following properties to extract the user's details.

UsernameA unique user identifier to represent this specific user
PasswordA password that will be used by the user to login into Control Room
Email AddressAn email address associated with the user. The user will receive all the notifications from the Control Room to this email.
First NameThe first name of the user.
Last NameThe last name of the user.
ManagerThe associated manager for this user.
DepartmentThe user's associated department.
RolesThe associated Control Room roles set to this user.

Editing a User

You can edit an existing user to change the details or to add or remove roles. You can do this from the Users page

  • Select the user to edit
  • Select Context-Menu > Edit option
  • Edit the user details
  • Click on Update

Removing a User

  • On the Users page, select the user to be removed
  • Select Context-Menu > Delete option
  • Confirm the operation by selecting Yes

    When a user is removed, the user's resources are transferred to the Default Administrator.


A user cannot remove himself from the Control Room.

Disabling a User

  • On the Users page, select the user to be disabled
  • Select Context-Menu > Disable option
  • Confirm the operation by selecting Yes

    Note: Disabling a user will block the user from accessing the Control Room. It will disable the corresponding Triggers and Buddies owned by the user. The associated client licenses are released back to the license pool.


A user cannot disable himself from the Control Room.


Disabled users can be enabled back by selecting Context-Menu > Enable option.

Managing Application Licenses for a user

You can manage client licenses for a user from the Users page

  • On Users page, select Context-Menu > Assign Apps option
  • Manage the client licenses either by turning ONto assign, or OFFto release the corresponding application licenses to/from the user
  • Click on Apply